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Open Monday to Friday from 9 am to 5 pm

Closed Saturday and Sunday

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SHIPPING & DELIVERY

POWER AND PERFORMANCE, AT YOUR DOORSTEP

We offer free ground shipping to all Canadian major cities during the entire warranty period.

If you need your PC products faster, express shipping is available.

We ship orders within five to ten business days, although delays may apply with custom orders.

WARRANTY

WE STAND BY OUR PRODUCTS

Oshko Technology Inc. warrants product(s) to be in good working condition and free from defects in material and workmanship for a period of three (3) years for OSHKO RTX and two (2) years for OSHKO Tower for original packages, from the original invoice date, unless stated otherwise on the product page.

After that period, most items are covered by a lifetime* support promise, but that varies depending on the product.

Oshko Technology Inc. provides warranty against assembly defect for 14 days from the original invoice date. Original packaging, accessories, cables, free gifts (if applicable), unopened software, and manuals must be present and are subject to inspection before warranty approval. Desktop PCs with tampered serial numbers or UPC codes will be denied warranty service or exchange.

If your product is not functioning properly upon arrival (DOA items), please send us a message within 14 days of purchasing. Contact our Technical Support for troubleshooting or contact us to request a return merchandise authorization (RMA). In most instances, our representatives can assist you in diagnosing and resolving your product problems. In the case of a defective product, Oshko Technologies Inc. will replace the product with an exchange of the same item, subject to in-stock availability.

To return a product you will require an RMA from us. Oshko Technologies Inc. covers all express shipping charges to return the product to us. Repaired RMA items will be shipped with express shipping and Oshko Technology Inc. will cover the shipping cost in eligible areas.

Physical damage to any product will void the product’s warranty. Modifying a product in a permanent way is considered physical damage. Oshko Technologies Inc. cannot honour a warranty for any internal damage once the warranty seal sticker has been removed. If you need to open the product you purchased from Oshko Technology Inc. for any reason, please contact us at info@oshko.com first. Under certain circumstances, you might be authorized to open your Oshko Advanced Gaming Station without voiding your warranty. Physical damage voids any warranty previously implied for any product.

LIFETIME QUALITY

OWN THE GAME WITH TOP-NOTCH GEAR-FOR LIFE

You want to perform at your highest capability. We get it, we do too. That’s why we design the world’s most advanced pro-built gaming PCs, and why we offer customer service for life, from in-game assistance to technical support.

RETURNS

IF YOU HAVE ANY PROBLEMS, GET IN TOUCH

If your product is not functioning properly upon arrival (DOA items), please send a message to our Technical Support within fourteen (14) days for troubleshooting or contact us to request a return merchandise authorization (RMA). In most instances, our representatives can assist you in diagnosing and resolving your product problems. In the case of a defective product, Oshko Technologies Inc. will replace the product with an exchange of the same item, subject to in-stock availability.

To return a product you will require an RMA from us. Oshko Technologies Inc. will cover all express shipping charges necessary to return the product to us. Repaired RMA items will be shipped with express shipping, Oshko Technology Inc. will cover the shipping cost in eligible areas.

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